Question 1

Is Document Converter Pro really free?

Accepted Answer

Yes! Document Converter Pro is 100% free with no hidden fees, subscriptions, or registration requirements. We believe professional document tools should be accessible to everyone.

Question 2

Do I need to create an account?

Accepted Answer

No account needed! Simply visit our site, upload your file, and convert. We designed our service to be as frictionless as possible.

Question 3

How many files can I convert?

Accepted Answer

There's no daily limit. You can convert as many files as you need, one at a time, completely free.

Question 4

How accurate is the PDF to Word conversion?

Accepted Answer

We achieve 99.7% formatting accuracy using advanced LibreOffice technology. This includes preserving fonts, layouts, tables, images, and complex formatting.

Question 5

Can you convert scanned PDFs to Word?

Accepted Answer

Yes! Our OCR (Optical Character Recognition) technology automatically detects scanned documents and converts them to editable text with 99.8% accuracy across 15+ languages.

Question 6

What if my converted document looks different?

Accepted Answer

While we achieve 99.7% accuracy, some complex layouts may need minor adjustments. Try using 'Save As' in Word and select 'Maintain compatibility', or manually adjust spacing and alignment.

Question 7

Is my document secure?

Accepted Answer

Absolutely. We use enterprise-grade SSL encryption for all transfers, process files in encrypted containers, and automatically delete all files after 60 seconds. We never store, view, or analyze your documents.

Question 8

What happens to my files after conversion?

Accepted Answer

Your files are permanently deleted from our servers 60 seconds after processing. We maintain zero long-term storage of user documents.

Question 9

Can I convert confidential documents?

Accepted Answer

Yes. We use ISO 27001 certified infrastructure with zero-knowledge processing, meaning we cannot access your file contents. However, for extremely sensitive documents, consider using offline tools.

Question 10

What file formats do you support?

Accepted Answer

We support PDF, Word (DOC/DOCX), Excel (XLS/XLSX), PowerPoint (PPT/PPTX), LibreOffice formats (ODT/ODS/ODP), RTF, TXT, and image formats (JPG, PNG, WebP, BMP).

Question 11

Should I use DOCX or DOC format?

Accepted Answer

DOCX is recommended for modern compatibility (Word 2007+). Use DOC only if you need compatibility with older Word versions (2003 and earlier).

Question 12

What's the difference between PDF and Word?

Accepted Answer

PDFs preserve exact formatting across all devices and are ideal for final documents. Word files are editable and better for drafts and collaboration. Check our blog for a detailed comparison article.

Question 13

What's the maximum file size?

Accepted Answer

We support files up to 50MB. This accommodates most documents while ensuring fast processing. For larger files, consider compressing or splitting them first.

Question 14

How long does conversion take?

Accepted Answer

Average conversion time is 3.2 seconds. Small files (under 5MB) typically complete in 2-3 seconds. Larger files may take up to 10 seconds.

Question 15

Why did my conversion fail?

Accepted Answer

Common causes include: password-protected PDFs, corrupted files, unsupported formats, or connection issues. Try unlocking the PDF, ensuring the file isn't corrupted, and checking your internet connection.

Question 16

Can I convert password-protected PDFs?

Accepted Answer

No, you must remove password protection before conversion. This is a security measure to ensure you have rightful access to the document.

Question 17

Can I merge multiple PDFs?

Accepted Answer

Yes! Use our PDF Merge tool to combine multiple PDF files into a single document while preserving quality and formatting.

Question 18

Can I split a PDF into multiple files?

Accepted Answer

Yes! Our PDF Split tool lets you extract specific pages or divide a PDF into separate documents.

Question 19

Do you have a PDF compression tool?

Accepted Answer

Yes! Our PDF compression tool reduces file size by 60-70% on average while maintaining readability and professional quality.

Question 20

Can I edit PDFs directly?

Accepted Answer

We offer a PDF Form Filler for completing and signing PDF forms. For extensive editing, convert to Word first, make changes, then convert back to PDF.

Question 21

What is OCR?

Accepted Answer

OCR (Optical Character Recognition) is technology that converts images of text into actual, editable text. It's essential for digitizing scanned documents and making them searchable.

Question 22

What languages does OCR support?

Accepted Answer

Our OCR supports 15+ languages including English, Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Russian, Arabic, and more.

Question 23

How can I improve OCR accuracy?

Accepted Answer

Use high-quality scans (300+ DPI), ensure good lighting and contrast, flatten wrinkled pages, align documents straight, and use clean scanner glass.

Question 24

Can I use this for commercial purposes?

Accepted Answer

Yes! Our service is free for both personal and commercial use. Process business documents, client files, and invoices without restrictions.

Question 25

Do you offer an API for developers?

Accepted Answer

Not currently, but we're considering this for future releases. Contact us if you're interested in API access for your business.

Question 26

Can multiple team members use the service?

Accepted Answer

Absolutely! Since no registration is required, any team member can access our tools directly. Consider bookmarking our site for quick access.

Frequently Asked Questions

Still Have Questions?